Corrective Actions

Determining Appropriate Actions for Non-Conformances

Although you can use different audit methods to diagnose issues in your food safety programs, you need to use the corrective actions process to decide on the treatments.

Learn a framework to understand the appropriate actions for each level of non-conformance and how to use the results of verification activities to improve your food safety programs.

Through 45 minutes of course content, including video lessons, practical tools, and exercises, this online course looks at some examples of common non-conformances, their most likely cause, and offers simple solutions on how to deal with them.

This course includes a printable certificate as a Record of Training Completion.

Buy Now for $125 USD!

Want to Learn More?

Click the button below to download a copy of the full Training Information sheet.

Course Details

Is This Training for Me?

This course is designed for Quality Managers and Management Teams working in food manufacturing and processing plants!

What’s Included?

5 Lessons ~ 45 minutes course content

Video Lessons

Downloadable templates

Short exercises

Practice exercises to be carried out in your facility

Final quiz

Training certificate

Lesson Topics

Introduction: Two big problems with corrective actions and how to solve them.

Appropriate Action: Five factors to consider when determining appropriate action, and how those factors relate to each category of non-conformance.

Cause: The difference between “Cause & Root Cause” and when to use both.

Root Cause Analysis: Different tools used in Root Cause Analysis, and steps required to complete it.

Recap: Quick overview of what we covered and pulling it all together.

After This Training You Will Be Able To:

Understand the intent of the corrective action process.

Explain the difference between cause and root cause.

Understand when to preform a Root Cause Analysis (RCA) or when it’s best to fix the Cause with simple solutions.

Identify the cause of non-conformances at the program level.

Determine what 'appropriate action' is for different levels of non-conformances.

Use a simple process to divide the work and improve programs.

How Would This Training Benefit Me?

This course is designed to help you:

Be better armed to permanently fix your food safety programs by streamlining your corrective actions and making them meaningful.

Ultimately handle non-conformances with a smile - a sense that you’re doing the right thing and the confidence other people will agree with your results.

Technical Requirements

To access our online training, you will need:

- Desktop computer,

- Laptop computer, 

- Tablet, or 

- Mobile device 

Your device will need to have the following capabilities:

- Video/audio output.

- High-speed internet connection (minimum speed of 5Mbps recommended).

- The latest version of one of the following browsers: Google, Chrome, Firefox, Safari, Microsoft Edge.