Interviews
THE HOW-TO OF EVALUATING YOUR TEAM’S COMPETENCIES
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Learn simple interview skills that help you evaluate your team’s competencies and observe how they implement food safety skills.
This course teaches the difference between training and competency-based programs and then walks you through how to create a plan and conduct effective interviews.
Through 45 minutes of course content, including video lessons, short exercises, and practical tools, it arms you with the skills needed to perform interviews that gauge your team’s abilities and areas for improvement.
This course includes a printable certificate as a Record of Training Completion.
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Course Details
Is This Training for Me?
This course is designed for Quality Managers and Management Teams working in food manufacturing and processing plants!
What’s Included?
- 45 minutes of course content
- Video Lessons
- Downloadable templates
- Short exercises
- Final assessment
- Training certificate
Topics Covered
- Introduction: Defining competency
- The Competency Model: Looking at training programs Vs. competency programs, 3 steps of a competency program and how to audit it
- Applying the Model: Exploring how to build a competency plan
- Interviewing: Looking at the basic framework of an interview and observing tasks
After This Training You Will Be Able To:
- Understand the competency model
- Know how to interview your team and monitor competencies
- Identify areas to improve upon
- Build confidence in answering questions
Technical Requirements
To access our online training, you will need:
- Email account (must be individual)
- Desktop, laptop, tablet, or mobile device
Your device will need to have the following capabilities:
- Video/audio output
- High-speed internet connection (minimum speed of 5Mbps recommended)
- The latest version of one of the following browsers: Google Chrome, Firefox, Safari, Microsoft Edge