Learn how to build management programs that will provide the necessary structure to deliver a product that satisfies your customer expectations consistently.

Through 1 hour of video lessons and short exercises, you’ll learn how to align your management programs with your organization's needs and still meet regulatory, customer, and certification requirements.

This course includes a printable certificate as a Record of Training Completion.

Training multiple employees? Contact us for bulk pricing.

Course Details

Is This Training for Me?

This training is designed for anyone who develops or manages food safety programs in a facility.

It is especially beneficial for Quality Managers and other Department Managers.

What’s Included?

  • 1-hour course content
  • Short exercises 
  • Downloadable forms and templates
  • Final assessment
  • Training certificate 

Topics Covered

Managing Documentation: 

  • Documentation Structures
  • Document Control
  • Document Review
  • Recognizing Gaps in Your Documentation

Managing Issues: 

  • Traceability
  • Internal Incidents
  • External Complaints

After This Training You Will Be Able To:

  • Understand different management programs and their functions
  • Recognize common pitfalls and know how to avoid them
  • Use the appropriate programs and documentation for every situation
  • Prepare for annual documentation reviews
  • Know the criteria to evaluate select management programs
  • Identify gaps in your management programs
  • Ensure traceability from raw materials to finished products
  • Appropriately document and address all internal incidents and external customer complaints

Technical Requirements

To access our online training, you will need:

  • Email account (must be individual)
  • Desktop, laptop, tablet, or mobile device 

Your device will need to have the following capabilities:

  • Video/audio output
  • High-speed internet connection (minimum speed of 5Mbps recommended)
  • The latest version of one of the following browsers: Google Chrome, Firefox, Safari, Microsoft Edge