Learn how to build management programs that will provide the necessary structure to deliver a product that satisfies your customer expectations consistently.

Through 1 hour of video lessons and short exercises, you’ll learn how to align your management programs with your organization's needs and still meet regulatory, customer, and certification requirements.

This course includes a printable certificate as a Record of Training Completion.

Want to Learn More?

Click the button below to download a copy of the full Training Information Sheet.

Course Details

Is This Training for Me?

This training is designed for anyone who develops or manages food safety programs in a facility.

It is especially beneficial for Quality Managers and other Department Managers.

What’s Included?

  • 1-hour course content
  • Short exercises 
  • Downloadable forms and templates
  • Final assessment
  • Training certificate 

Topics Covered

Managing Documentation: 

  • Documentation Structures
  • Document Control
  • Document Review
  • Recognizing Gaps in Your Documentation

Managing Issues: 

  • Traceability
  • Internal Incidents
  • External Complaints

After This Training You Will Be Able To:

  • Understand different management programs and their functions
  • Recognize common pitfalls and know how to avoid them
  • Use the appropriate programs and documentation for every situation
  • Prepare for annual documentation reviews
  • Know the criteria to evaluate select management programs
  • Identify gaps in your management programs
  • Ensure traceability from raw materials to finished products
  • Appropriately document and address all internal incidents and external customer complaints

Technical Requirements

To access our online training, you will need:

  • Email account (must be individual)
  • Desktop, laptop, tablet, or mobile device 

Your device will need to have the following capabilities:

  • Video/audio output
  • High-speed internet connection (minimum speed of 5Mbps recommended)
  • The latest version of one of the following browsers: Google Chrome, Firefox, Safari, Microsoft Edge