In this training, we turn our attention to perfecting the skill of writing non-conformances (NCs), because how we write NCs has a huge impact on whether people trust and respect the quality of our work.

Through 1.5 hours of video lessons, short exercises and practical tools, this course teaches how to easily write solid (and valid) non-conformances, and how to recognize invalid non-conformances.

This course includes a printable certificate as a Record of Training Completion.

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Click the button below to download a copy of the full Training Information Sheet.

Course Details

Is This Training for Me?

This training is designed for Professional Auditors, Audit Support Teams (CBs, CPOs, ABs), or anyone working in food manufacturing/processing plants that interacts with the certification process.

What’s Included?

  • Video lessons
  • Practical exercises
  • Downloadable tools & templates
  • Final assessment
  • Training certificate

Topics Covered

  • Writing a Valid Non-Conformance
  • Rating Non-Conformances
  • Invalid Non-Conformances
  • Avoiding Fluff
  • Checks & Balances

After This Training You Will Be Able To:

  • Easily write solid (and valid) non-conformances.
  • Recognize an invalid non-conformance.
  • Describe the five common types of mistakes with NCs.
  • Know the checks and balances you can use to avoid these common mistakes.

Technical Requirements

To access our online training, you will need:

  • Email account (must be individual)
  • Desktop, laptop, tablet, or mobile device 

Your device will need to have the following capabilities:

  • Video/audio output
  • High-speed internet connection (minimum speed of 5Mbps recommended)
  • The latest version of one of the following browsers: Google Chrome, Firefox, Safari, Microsoft Edge